Tuesday, May 29, 2012
Our oldest local customer was in for a new Tucker Brush this week
This morning, the Tuesday, after Memorial Day, our oldest local customer came in to order a new 12 AT brush (pictured above). It's not every day, when you have an opportunity to greet a customer who has been using our equipment for over 50-55 years. He was thinking it was back in the 1950s.
He needed a new Tucker brush to clean his automobile. His original brush cracked and he needed to be replaced.
Gene will turn 99 years old this year. He and his wife have been married 76 years. He continues to mow his own lawn, but he did give up mowing and fertilizing his neighbors yard a couple of years ago.
He mentioned today that he has bought our equipment for four locations over the years. Gene is retired from the automotive and recreational vehicle trade. He was telling about his adult children. He mentioned some of them are retired now, as well.
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We are excited about a possible new prospect from the Country of Botswana this week. Over the years, we have enjoyed doing business in Nigeria, Egypt and other African nations. Through FedEx, we ship to over 25 different foreign locations.
One real strong market presently for the Tucker Pole is the Country Canada. Whether it be the in-house professional at an educational institution or the contract professional for a window cleaning company, the Tucker Pole is a popular way to reach, wash and clean windows and other exterior surfaces.
Wednesday, April 27, 2011
Customers: Old or New ... it's fun when you run into them in an unexpected way!
It has turned out to be a great day today. Four conversations that were outstanding this afternoon ...
- Meet a early customer of my grandfather's,
- Visited with a current customer, who passed on his personal experience with my father that was quite remarkable, as well,
- Had a good visit with a potential new customer, and
- Talked to one of our distributors, who recently made his largest order to date
The gentleman started out by describing the business my grandfather had been a part of prior to starting Tucker Manufacturing Co., Inc. in March of 1945. Flood recovery has been on the minds of our community in Cedar Rapids for a long time, since June 2008. Our original business location was at A Street and 22Nd Avenue SW, right in the Czech Village district of Cedar Rapids. The gentleman's business was right across where the museum is today. Had Tucker Manufacturing Co. been at that location in 2008, we would have been destroyed. Thankfully, we moved up to higher ground decades ago. However, many businesses and residents of Cedar Rapids weren't has fortunate.
The gentleman talked about the products that we first made at Tucker Manufacturing Co. like it was yesterday. He spoke about the As we stood outside in the parking lot having this conversation, I just thought to myself how small the world really is at times.
Later in the day, the other three conversations occurred. The gentlemen from California passed on the time the story, when he meet my father "Tommy" at his business. Another "small world" moment.
April has been a very interesting month. Often, the grind of the world today gets one down. It's nice to have a day, where one can reflect and rejoice in the fruit of one's labor. And, today I saw it through the eyes of one of my grandfather's customers, one of my father's, as well as one of my own. Further, it was nice to hear from a new prospect looking to purchase their first Tucker® Pole model.
We are preparing to make a price increase in 2011. One of my distributors today stated to obvious. It's time that we raise prices. So, we will be passing on a price increase soon. The gas prices are impacting raw materials prices heavily. Our last price increase was in 2008. Tucker Manufacturing Co., Inc. is located in Cedar Rapids, Iowa USA. Our products are manufactured right here in the State of Iowa, since 1945. Since 1957, we have focused on the manufacturing of the first commerical waterfed pole system. Originally called the Tucker High-Level Window Washer, it is better known as a Tucker Pole today.
We want to say thank you to our long-term, new, old, future and existing customers. We appreciate your business. Thank you for sharing a part of our long and enjoyable history.
Thursday, June 3, 2010
Nice weather here in Cedar Rapids and elsewhere: Some recent customer news about our product ...
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