Have you ever experience e-mail problems communicating with tuckerusa.com?

What percentage of e-mails is spam for your organization? Or, put it another way, how many of your e-mails are good ones, as compared to junk e-mail?

• Over the past four days, 2% of our e-mail have been acceptable, with 98% going to our spam filter


• Talking with our third-party IT representative, on average customers typically average 9% good to spam

If you have experienced issues e-mailing to any of our tuckerusa.com e-mail addresses, we invite you to e-mail us and re-connect. We apologize for the recent troubles that our third-party spam filter has had. We have changed providers and we look forward to a smoother situation in 2011.

Please let us know, if you have any questions?

Sincerely,

Robin Tucker for Tucker Manufacturing Co., Inc.

What do customers have to say?

All water fed poles require maintenance. A group of window cleaners were going back and forth about a broken wfp, when we discovered a recent comment by the following window cleaner:

I've had a Tucker pole for 30 years and never had a problem. The only thing
that breaks is the brush but if you get a brush with the foam middle that
problem will basically stop unless your letting the pole drop than anything will
break . The carbon ones will shatter. Why is your pole dropping? You should walk
it up and down just like a ladder.

SG, a professional window cleaner from
Carpentersville, IL replied

Equipment can break down for a variety of reasons. One important point that the window cleaner from Illinois points out: the importance of walking the Tucker Pole up and down like an extension ladder.

As our blog has mentioned before, we offer replacement parts for the various models of Tucker Pole. Let us know, if we can be of service to you.

tucker pole

It's nice to hear from you near or far...

On Monday, we wished everyone a Happy Columbus Day. We also mentioned the following...

How can we help you today?

We want to thank Ian Martin from Hawthorn, Victoria, Australia for his response after reading our blog. Ian is with one our newer distributors in Australia.

Further, we want to thank Thomas McDonnell of Wayland, Michigan for his comments earlier in the year and his recent purchase of a Model 30C.

We enjoy hearing from you. We appreciate your comments. And we hope you find both our blog and our company website a useful spot to learn and interact.

Tucker Pole
E-mail Customer Service